Terms of Service

Last updated: 24 August 2026

1. Who we are

Fractional Academy Asia ("we", "us", "our") operates the website at fractionalacademy.asia and provides online education for experienced executives moving into fractional work. Company registration details will be published here on incorporation. You can reach us at support@fractionalacademy.asia.

2. These terms

These Terms of Service govern your use of our website, our free materials and our paid programmes. By using the site, submitting an assessment, subscribing to our emails or enrolling in a programme, you agree to them. If you do not agree, please do not use the site or enrol. Our Privacy Policy and Refund Policy form part of these terms.

3. Eligibility

You must be at least 18 years old and able to enter into a binding contract. Our programmes are designed for experienced professionals and assume significant prior career experience. If you enrol on behalf of an organisation, you confirm that you are authorised to bind that organisation.

4. What you receive

Our programmes are self-paced online courses delivered through our learning platform. What is included depends on the tier you purchase, as described on our pricing page at the time of purchase. Prices, tiers and their contents are set out on that page and may be updated from time to time; the description shown when you complete your purchase is the one that applies to you.

Access to each tier runs for 12 months from enrolment. We do not offer perpetual or lifetime access. Programme updates released during your access period are included at no extra cost; we do not undertake to provide updates after your access period ends.

Course content is delivered as pre-recorded video, which may include synthetically generated presenters, together with written materials and downloadable templates. We may improve, reorder, re-record or replace lessons at any time, and will not materially reduce the substance of what you purchased during your access period.

5. Prices, currency and taxes

Prices are displayed on our pricing page and may change at any time; the price that applies to you is the one shown when you complete your purchase. Prices include any taxes we are required to charge, and any such taxes are shown before you pay. You are responsible for any taxes, duties or bank charges applicable in your own jurisdiction.

6. Enrolment and payment

Your enrolment is complete when payment is confirmed and access is granted. Payment is processed by our payment provider; we do not store your card details. If a payment fails or is reversed, we may suspend or withdraw access until the matter is resolved. Corporate purchases may be invoiced by arrangement; seats purchased under a corporate agreement are allocated to named individuals and are not transferable between individuals once activated, unless we agree otherwise in writing.

7. Your account and licence to the materials

Your account is personal to you. You may not share your login, allow another person to use your access, or enrol on behalf of someone else who will be the actual user, other than under a corporate seat arrangement.

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access the programme materials for your own professional development, and to use any templates provided in your own business practice. You may not:

• copy, record, screen-capture, download (except where a download is expressly offered), redistribute, resell, licence or publish any part of the programme;
• use the materials to build, teach or market a competing course, programme or training product;
• share materials in group chats, shared drives, forums or with people who are not enrolled; or
• use automated means to extract the content.

Where templates are provided, they may be adapted and used in your own client work. That permission does not extend to distributing or selling them as templates.

8. Community and member areas

Where your tier includes access to a community or member area, you agree to keep discussions professional and to respect the confidence of other members: what members share about their clients, rates and negotiations stays within the community. We may remove content or withdraw access for conduct that is abusive, discriminatory, promotional, or that breaches another member's confidence. Community access is a feature of the programme rather than a separate service, and may be modified or discontinued.

9. No guarantee of results; not professional advice

Our programmes teach an approach. They do not guarantee an outcome. We make no representation that you will secure engagements, achieve any particular fee level, replace your current income, or find work within any timeframe. Results depend on your experience, function, network, market conditions and effort, all of which are outside our control.

Nothing in our programmes or materials constitutes legal, tax, accounting, financial, employment or immigration advice. In particular:

• any contract, agreement or proposal templates are general starting points and must be reviewed by a qualified professional in the relevant jurisdiction before use;
• anything said about company structures, invoicing, cross-border arrangements or tax is general information only; and
• any discussion of employment status, including whether independent or fractional work is compatible with your existing employment contract or your visa or work-pass conditions, is a matter between you, your employer and your own advisers, and remains your sole responsibility.

Any figures, ranges, benchmarks or market data presented are illustrative, drawn from third-party sources or general market observation, and are not offers, quotes or assurances.

10. Third-party services and links

Our site and programmes rely on third-party platforms and may link to third-party resources. We are not responsible for their content, availability or terms, and your use of them is governed by their own agreements.

11. Refunds

Refunds are governed by our Refund Policy, which forms part of these terms.

12. Affiliates and partners

Where we operate a partner or affiliate programme, participation is governed by the separate terms published on our affiliates page and accepted at the point of application. Commission is payable only on completed, non-refunded purchases, and we may withhold or reverse commission on refunded, fraudulent or self-referred purchases.

13. Suspension and termination

We may suspend or terminate your access, without refund, if you materially breach these terms — in particular by sharing your account or redistributing the materials. Where a breach is capable of being remedied, we will normally give you notice first. You may stop using the programme at any time; doing so does not by itself entitle you to a refund.

14. Changes to these terms

We may update these terms. The current version is always published on this page with its last-updated date. Where a change materially affects existing members, we will give notice by email. Continuing to use the programme after a change takes effect means you accept the updated terms.

15. Liability

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including for fraud or for death or personal injury caused by negligence.

Subject to that, we are not liable for indirect or consequential loss, loss of profit, loss of business, loss of anticipated savings, loss of opportunity, or loss of data arising from your use of our programmes. Our total aggregate liability to you, on any basis, is limited to the amount you actually paid us in the twelve months preceding the event giving rise to the claim.

We do not warrant that the site or programmes will be uninterrupted or error-free, and we are not liable for outages caused by our platform providers.

16. Indemnity

You agree to indemnify us against claims, losses and reasonable costs arising from your breach of these terms, your misuse of the materials, or your use of any templates in your own client engagements.

17. Governing law

These terms are governed by the laws of the Republic of Estonia, and the courts of Estonia have exclusive jurisdiction, save that if you are a consumer you retain the benefit of any mandatory consumer protections available to you under the law of your country of residence.

18. General

If any provision is held unenforceable, the remainder stays in force. Our failure to enforce a provision is not a waiver of it. These terms, together with the Privacy Policy and Refund Policy, form the entire agreement between us regarding the programme. You may not assign your rights under these terms; we may assign ours in connection with a reorganisation or sale of the business.

19. Contact

Questions about these terms: support@fractionalacademy.asia